Before Purchase

In order to provide you with faster warranty service in the future, it is recommended that please pay attention to and write down the serial number after receiving the package.
Motor: Outside the motor
Battery: Disassemble the battery base, you can see the serial number

Paypal，(Visa/Master card/Maestro)，JCB，Dlscover/Diners Club ，American express，giropay ， iDEAL  ，sofortbanking, Bancontact.

If you pay by credit card, your payment could be somehow denied at the checkout by our system in defense against possible credit card fraud.

Sorry that only one coupon can be used on one order, we do not support stacking coupons. Thanks for your understanding.

The 26inch kit：60*60*25

The 28inch kit：65*65*25

The tube battery：43*21*16

The rack battery：47*42*21

The tongsheng mid motor kit：27*27*26

Every parcel will be sent out batch by batch according to the purchasing date. We do not support expedited delivery with additional money. This is the same for all customers. We appreciate your patience and understanding.

No, the kit will be shipped from the Polish warehouse, and the battery will be shipped from the German warehouse, so there is a motor or battery, and a certain part will arrive first. Please don’t worry, please wait patiently, and the second will be delivered soon.

https://esoulbike.com/apps/aftership

All orders are shipped within 24 hours of you placing the order using DHL eCommerce, or ePacket depending on your location and fastest available service. Typical delivery time frame is between 2 to 7 business days however, you may receive your items much earlier.